Sign In to Cobalt
Learn about your first steps with Cobalt after receiving a welcome email.
Set Up Your Account
Once you’ve received a welcome email from Cobalt, do the following:
- Select Sign In in the email.
- Create a strong password. To learn more, read our password best practices.
Once you’ve confirmed your email address and created a password, your Cobalt account is fully set up.
Depending on the configurations of your organization, you can sign in to Cobalt in the following ways:
- Through SAML single sign-on, if configured. Go to your identity provider system to sign in to Cobalt, or follow a unique URL.
- From the Cobalt Sign In
- Your email address and password.
- Your Google account with which you were invited to Cobalt.
TipIf you have problems signing in, see Troubleshoot Sign-in Issues.
Navigate to your identity provider, and select the Cobalt app to authenticate. Depending on the setup, you may need to follow a unique URL.
SAML SSO affects the following roles:
If your organization enforces SAML SSO, you must authenticate only through your identity provider, such as Okta, OneLogin, or Microsoft Azure AD. Authentication from the Cobalt Sign In page is not possible.
Learn more about configuring SAML SSO (for Organization Owners).
TipIf you can’t sign in through SAML SSO, see our troubleshooting tips.
We support two-factor authentication (2FA) for users who sign in with their email and password. If you’re using SAML SSO to sign in, you don’t need to turn on 2FA.
- If your organization enforces 2FA for all users, configure it upon signing in.
- We recommend that you enable 2FA even if your organization doesn’t enforce it.
TipIf you have problems signing in with 2FA, see our troubleshooting tips.
When you sign in to Cobalt, we record information about your browser to add an extra layer of security to the sign-in process. This setting is based on cookies and is not related to 2FA or SAML SSO.
If you attempt to sign in from a device or browser that we don’t recognize, we take additional steps to verify your identity before granting you access. This happens when you:
- Sign in from a new device or browser
- Use your browser’s private (incognito) mode
- Clear or turn off cookies in your browser
- Sign in from a different system